FAQs

Project Workroom works on any computer that has access to the internet via Firefox (Mac) or IE 6.0 or better (PC). As the Admin you will also need an FTP application for uploading your design files.

Do I need to know HTML to use the system?

No. No working knowledge of HTML or computer programming of any kind is required to use this system. It’s very easy and simple to use.

Can my clients preview their album design full screen?

Yes. The Galleries show medium sized thumbnails of each page design. When the client clicks a thumbnail, a full-screen preview pops up to show your design as large as the client’s monitor allows.

Do I have to create the thumbnail preview of my images?

No. After uploading your folder of images, Project Workroom automatically creates a Project and generates the medium sized previews from your uploaded files.

What type of image files can I upload?

You can upload any web-ready image file type, including JPG, GIF and PNG.

How big should my images be?

Your images must be 72dpi and can be as large as 1MB in file size. For faster web viewing we recommend saving your images at 72dpi with a final file size between 250-500 KB.

Yes. Project Workroom allows you to create usernames ands password for each of your clients. You associate the client with their particular Project.

Yes. If you are working on multiple designs for a particular Client, you can associate that Client to multiple Projects. When the Client logs in to the system, they will see a list of their current Projects to choose from and click on to get started.

Yes. Project Workroom encourages your clients to complete their revisions on time by allowing you to assign a Due Date as well as specify what round of revisions they are in, for example, Homework, Round One, Round Two, Final Round, etc.

Yes. There is an area at the top of each Project to allow you to provide instructions for your clients. You can save different sets of Instructions in the Settings area so that you can quickly and easily apply the appropriate set of instructions to a Project. For instance, you can create instructions for Wedding Albums, Engagement Books, Holiday Cards, etc.

To create a new Project the easiest way is to upload a folder of images via FTP. Images are the only type of file that can be uploaded. But once you have created your Project, you can also add Text Items manually. Text Items contain text-based information. You may use a Text Item to allow the client to specify the exact spelling of their names for embossing on the cover of their wedding album, for instance.

Some other great uses for Project Workroom include having your client specify how they would like to see their Name and Date embossed on the cover or box of their album, having them specify the color of leather or fabric they would like for their album cover, providing color references for them to choose from, having them approve the cover design for their album, etc.

Yes! You can add your logo to the top of the interface. You can also customize the colors, your page title, copyright information and add a link to your online proofing gallery.

Project Workroom is compatible with any wedding album design software that can export high-resolution PSD or JPEG files. In order to upload your album designs you will first need to resize and save them for web into a JPG, GIF or PNG format. We recommend saving your images at 72dpi at no larger than 2000 pixels wide with a final file size of between 250-500KB.

Absolutely. There are many ways studios that predesign albums can benefit from Project Workroom. For out of town clients, or for the FINAL approval of the album design, Project Workroom provides a quick, easy and inexpensive solution for sharing your designs and collecting your clients’ feedback, helping avoid costly mistakes due to miscommunication.

It’s easy! When your client has finishes reviewing the current draft of their album, all they need to do is click the SUBMIT button to send it to your studio. When they have done this, the system will automatically send you an email letting you know that your Client has completed their work.

How do I see my Client’s feedback?

Once you have received the email indicating that your client has finished reviewing their album design, you can simply login to the system, click on their Gallery and read their comments.

Above each design in the Gallery there is a button for the Client to click to Approve the design. Once a client has approved a design, they are no longer able to add comments to that design unless the page approval is reset by you. This helps prevent you from missing your client’s feedback on pages that were already approved and done.

As the Admin you can simply Reset the Approval status for an individual design.

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